1 Develop human resource plans in compliance to key business aspects; 2 Maintain employment and labor relations; 3 Provide active support in the selection of Recruitment agencies which meet the corporate standard; 4 Recruit and select employees.

1 Greeted guests, answered their questions and provided assistance; 2 Registered arriving guests, assigned rooms and issued room keys; 3 Worked at the front desk area and handled all the duties assigned by the manager; 4 Noted requests for wake-up calls, transport arrangements and other general enquiries; 5 Maintained a good relationship with the customers.

1 Observe and learn management techniques for Restaurant and bar operations. 2 Prepare tables or counters for meals and stock the service area with supplies; 3 Take food and drink orders, place them with the kitchen and bar and serve food and beverages; 4 Keep tables and dining areas clean and reset tables for new guests.

1 Greeted guests, answerd their questions and provided assistance; 2 Handled inquiries and requests by obtaining responsive information; 3 Reviewed and processed service requests for newly arriving guests; 4 Handled “wake-up” call requests and conducted welcome calls; 5 Set up the daily complimentary continental breakfast, ensuring that all breakfast items are well stocked.

Hospitality and Tourism Management, BC

Korean Language, Diploma