Handling CIS Market/local DMC’s/Corporate Proactively search for new business related to MICE & corporate sales segment and acquiring/converting accounts to a buying platform while seeking to build and maintain business relationships and confidence Promoting the properties in trade shows to raise awareness/product knowledge and travel within the local area to drive business as well as increasing market/customer share in all revenue streams Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads Managing the Global RFP system for my major global accounts, preparing and submitting proposals accordingly Rate and selling strategies for MICE accounts along with the Revenue Manager to sell 12.000 SQM of combined meeting space Analyze local market trends and competitor activity to identify new business leads Maintaining high levels of product and customer knowledge. Participating in training programs as appropriate to develop personal skills Identify need periods and undertake comprehensive program of sales activity to secure new and ADHOC business minimizing the impact of low activity periods

Successfully converted new accounts into key accounts for the hotel as well as build strong relationships with customers and encouraging repeat business through excellent customer service and inquiry handling Review Hotelligence and Opera reports to evaluate accounts plan, along with compiling monthly reports and forecasts for coming months Conducting sales calls, sales blitz, telephone prospecting, site inspections in addition to entertaining key clients Attending networking events to gather more knowledge about market trends and to attract more business Assist in development and solicitation of Banquet and event package plans and aimed at conference business and encourage repeat business

Receiving leads from key accounts and handling requests from A to Z (proposal, follow up, site inspection, contract, execution) Mainly working with the clients based overseas Attending trade shows and exhibitions representing the hotel Collaborating with other departments to ensure group’s arrival is perfectly organized and all the events are successful

Master, Marketing and sales

Business Administration, Small business management and entrepreneurship